Exchange Policies
Exchange policy: Exchanges are possible but may incur a re-stocking fee if the vendor/manufacturer who supplied the product charges for this. The manufacturers of our products determine the final exchange policy. The High Speed Lab will do our best to achieve reasonable satisfaction. There is a standard 30-day limit on all exchanges with The HSL but some manufacturers will have a shorter timeframe. Please inquire about an item’s exchange policy before or at the time of purchase for the best opportunity for complete satisfaction. However, if you realize you need to exchange something after purchase, don’t delay. Call immediately to determine the timeframe limits that will apply to the items you have purchased that need to be exchanged. There will be no additional charge for exchanges beyond any costs/fees incurred in the process. Shipping costs related to the transfer of items will always be the responsibility of the consumer.
Sales@thehighspeedlab.com or (314) 277-7414